Shipping Policy

Last Updated: June 22, 2026

At Canine CBD Therapy, we know you’re excited to receive your order—and we work hard to get it on its way as quickly as possible.

Processing Time

Most orders are processed within 1–2 business days after payment is received.

Orders placed on weekends or holidays begin processing on the next business day.

During holidays, promotions, or periods of unusually high order volume, processing times may be slightly longer.

Shipping Carriers

We ship through trusted national carriers such as USPS, UPS, or other available delivery services based on your location and shipping method selected at checkout.

Once your order ships, you’ll receive a confirmation email with tracking information.

Delivery Times

Delivery times vary depending on your shipping destination and the shipping option selected during checkout.

Please note that estimated delivery dates are provided by the carrier and cannot be guaranteed.

Shipping Rates

Shipping costs are calculated during checkout based on your delivery address, package weight, and selected shipping method.

Any available free shipping promotions will be clearly displayed before completing your purchase.

Incorrect Shipping Information

Please double-check your shipping address before placing your order.

If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur. If an order is returned to us due to an incorrect address, the customer may be responsible for the cost of reshipping the package.

Lost or Delayed Packages

Once a package has been accepted by the shipping carrier, delivery is under the carrier’s control.

If your tracking information indicates your package has been delayed, lost, or marked as delivered but cannot be located, please contact us. We’ll gladly help you work with the carrier to resolve the issue.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery.

Include your order number along with photographs of the damaged package and product so we can evaluate the situation and make it right as quickly as possible.

Shipping Restrictions

We currently ship only to locations where our products may be legally sold and delivered. We reserve the right to cancel or refund any order that cannot legally be fulfilled.

Questions?

If you have any questions about your shipment or need assistance with an order, please contact our customer support team. We’re always happy to help.